- Print, Copy, Scan, Fax
- Up to 19 ppm
- Up to 600 x 600 dpi (1200 dpi effective)
Poor Print Quality 03/22/2013
Looks nice, I suppose
Print quality is terrible
We purchased this unit with the intention to use it as a standalone fax machine - every other printer in our organization is an HP and we have this same model in use as a scanner for our staff accountant, so when our old fax machine stopped feeding pages reliably, we purchased this one due to prior experience.
Right off the bat, we got a lot of "Comm Error" printouts when faxes would come in. The first 15 or 20 pages printed fine but then we started getting "faded" pages, where there were streaks in the print that were illegible. We tried changing toner, paper, you name it - nothing fixed the problem. We've lost hours of business time trying to sort through marginally-readable faxes. One would think that with all the functions this unit has that it would have the ability to forward an incoming fax to email - but no, we're just stuck with faded printed faxes that are essentially worthless. HP is replacing the unit under warranty, but I can't trust it at this point. I'm going to try a Brother that certainly does have email capability instead..
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