- Solid performance and reliability for everyday computing
- Perfect for Desktop PCs
- 2-year limited warranty
- $59.99 –
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Good While it Lasted. 04/10/2013
This was a great hard drive when I first bought it 6 months ago. No issues. Operated as advertised.
After just under 6 months of use, The drive began to perform extremely slow. This continued until recently when I discovered I could no longer access me data.
I will be a little more cautious when making a decision on a new hard drive.
We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Blue, as this is not the typical experience with the product.
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please use the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.
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