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EnGenius ESR350H Wireless N300 Xtra Range Gigabit Router IEEE 802.11b/g/n, IEEE 802.3/3u/3ab
  • IEEE 802.11b/g/n, IEEE 802.3/3u/3ab
  • Up to 300Mbps Wireless Data Rates

Pros:

This router connected via wired just fine. No drivers required.

Cons:

The wireless appeared to work but kept disconnecting every few minutes. Level 2 tech support couldn't help. They had me doing stupid things like changing channels (how would they know the traffic at my location?) and changing my passcode to remove special characters (that is part of the wireless security)!
This unit is either defective or it's just a bad product.
This unit didn't give a better signal than my Linksys 1500, even with the 5dbi external antennas!
What a waste of money!

Other Thoughts:

I know that this is a new product but it should work.

Manufacturer Response:

Dear James,

We appreciate your time in posting your comments and feedback. We are sorry to hear about your experience.

We understand that you are having wireless connectivity issues with the ESR350H. If possible, we would like to contact you and we look forward to getting this issue straightened out.

Our customer support team would like to call you so please e-mail your contact information to support@engeniustech.com. Our support team would be glad to be of service to you.

Thank you for your patience and we look forward to talking to you.

Sincerely,

Mike
Engenius Customer Support Team

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  • James M.
  • Verified Owner
  • Owned For: 1 day to 1 week


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