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Western Digital WD Black WD1002FAEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive
  • Maximum performance for power computing
  • Dual processor speed
  • Rock-solid mechanical architecture
  • 5-year limited warranty

Pros:

First upgrade to SATA6GB. Way faster than previous drives.

Cons:

Began causing OS glitches over a year ago, but would pass WD diagnostics. SFC unable to repair. Would have to re-install OS. Finally failing to WD diag. RMA'd.

Other Thoughts:

Too many WD drives failing worldwide. Way over expected MTBF. Loosing faith in WD products.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

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  • Todd H.
  • Verified Owner
  • Owned For: more than 1 year


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