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1) Everything said about carafe in other reviews is true. Very poor workmanship. After about a week of use coffee leaks through upper band and spills down side. You need to hold toweling there in order not to get burned. They sent a replacement ,but, the same thing happened after a week. 2) Clean light does not go off after cleaning. 3) Customer support virtually non-existent. I was lucky to get through twice ,but, otherwise no answer or recording.
You get what you pay for. I expected more from the DeLonghi name.
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