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Item#: N82E16817801111

1 out of 5 eggs Cloning and 3.0 USB Marketing backed up by low quality electronics 06/21/2013

This review is from: SYBA CL-ENC50053 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Interface 2-Slot Cloning, Backup Docking Station

Pros:

USB 3.0 along with built in drive cloning. Easy mounting of disk drives with a decent length of USB cabling included. When it worked, it was fast and cloning was easy.

Cons:

failed after 6 months and only a couple of uses. Both bays will not keep connected to disk drives. Drives reset and disappear from windows only to come back again leading to a format request. Website does really have support options. Should have stuck with the name brand and not a china import by a company that didn't bother changing the OEM's logo.

Manufacturer Response:

Dear Customer,

Our engineers will look into this matter. If it is a problem with our production design, we will improve it.

SYBA offers an online RMA form, the user can easily fill out the form and submit it for a quick RMA return and exchange. It is SYBA's policy to answer all customer inquiries within 24 hours (M-F)

Making affordable quality products is our goal. Our engineers will look into this matter. If it is a problem of our production design, we will improve it.

Thank you for purchasing one of our products, and for leaving us your valuable feedback.

Regards, SYBA CST 06242013

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  • James K.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Syba > 
Item#: N82E16817801111
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