- Intel Z77
- Core i7 / i5 / i3 (LGA1155)
- DDR3 2800+(OC)/2400(OC)
I Defrauded/RMA declined 06/26/2013
I returned said item because there was a one pin slightly bent out of shape and rather than risking frying my cpu I called newegg and informed them about the situation. Reading the fine print I informed about the pin and told them the sitaution and they assured me that they would still take it in. I just got an E-mail saying my RMA was declined because of the bent pin and there being thermal paste on the board and signs of installation. Here is the kicker! I didn't have ANY thermal paste at hand to install my CPU and boot up the PC as soon as I noticed the pin I called in for a RMA. The Supervisor told me that they get nothing out of it from the manufacturer if that was the case. I shouldve been wary when i noticed one of the edges on the box was ripped. Great Way for Newegg on losing a customer, by calling them a liar. Good for me because I took close to TWO dozen pictures of my motherboard prior to sending it out to prove their accusations regarding the thermal paste as false and baseless. This matter will get resolved one way or another but I assure you that I will be a thorn until then.
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