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Amped Wireless REC10 High Power 600mW Compact Wi-Fi Range Extender
  • 2.4GHz
  • 1 x Detachable High Gain 2dBi Antenna
  • 1 x Internal High Gain Antenna
  • 300Mbps (Rx), 300Mbps (Tx) Wireless Data Rates
  • $79.99
  • $69.99
  • Save: $10.00 (13%)
  • Free Shipping (restrictions apply)

2 out of 5 eggs difficult configuration due to buggy software, underwhelming performance 06/30/2013

This review is from: Amped Wireless REC10 High Power 600mW Compact Wi-Fi Range Extender

Pros:

compact package, easy to hide near any outlet, good range

Cons:

Difficult to configure due to bugs in autoDNS. This is the part that translates the device IP to a name (setup.ampedwireless.com). The problem is if you change the default IP address of the device, the autoDNS software doesn't find out about it and the device becomes unreachable, even if you try to reach by IP only. Trick was to disable autoDNS to make this work.

Setup was unusually difficult and required multiple resets to factory defaults.

Tech support is beyond inane: I setup a chat session when I had the autoDNS isssue and the rep told me it was easier to talk through it, better for me to call. But if I was put on hold for too long, I could start another chat. Not easy to find such inane, unprofessional tech support these days.

Other Thoughts:

Bear in mind the speed reported by this is raw wifi speed. Run an internet speed test through and the speed will be about 1/3 what the wifi adapter says. That's because http and file downloads run over TCP, which reacts to packet losses by throttling down, and there are more packet losses on wifi than wired.

Don't expect 40Mbps on a speed test.

Did provide some improvement in some corners of the house with poor reception and after all the hassle setting it up, will keep it. But a disappointment.

Manufacturer Response:

Anonymous,

The REC10 was designed for ease of use for the most users. Auto-DNS was to help getting into the setup page easier for default settings. We are sorry that you have not found our support unhelpful. Your description on the performance does not sound typical of the REC10. If its not too late, we want to make things right. Please give us a call to 888-573-8830 and we can have a supervisor correct this issue.

Amped Wireless
techsupport@ampedwireless.com

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  • Jack S.
  • Owned For: 1 week to 1 month


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