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1 out of 5 eggs Data Death Trap 06/30/2013

This review is from: Seagate STBP8000100 8TB Business Storage 4-Bay NAS


Easy to setup(except for the known bugs that make it unusable)


System is broken and is not ready for use, after updating the firmware the basic system settings can not be changed.
The system deletes crypto keys on update.
The system has a history of dropping data/drives.

Other Thoughts:

If you google problems on the segate forms it currently has known bugs that make this system unusable as of 6/2013.

This system is PURE WASTE, DON'T BUY!!!!

I expect segate to have quality but this system is far below second rate. This system is not usable and should have never shipped. If segate cares about it's users they need to do a recall and make it right for all the wasted time and deleted date this useless system has caused.

Manufacturer Response:

Dear DataUser,

We wanted to apologize for the problems experienced with your Business Storage drive. We would like to talk with you, by phone preferably, to determine the root cause and available resolution to the problem after the firmware update. We have created case # 03524809 to use when contacting us that will show your review and our response. If from the US or Canada, our contact number for technical support is 800-732-4283. If outside of the US or Canada, please try us here under Technical Support (choose your region):

Best Regards,
Seagate Support

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  • jonathan m.
  • Verified Owner
  • Owned For: 1 month to 1 year

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