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Syba > 
Item#: N82E16816124032
SYBA SY-PEX40016 PCI Express SATA II (3.0Gb/s) RAID Controller Card
  • RAID 0/1/3/5/10/ JBOD
  • 5 x SATA II Internal Connectors
  • 1 x eSATA External Connectors

1 out of 5 eggs Downgrade my previous review 07/02/2013

This review is from: SYBA SY-PEX40016 PCI Express SATA II (3.0Gb/s) RAID Controller Card

Pros:

Umm, it adds more ports and pretends to do raid?

Cons:

So one of the drive attached to this supposedly RAID controller failed, and the whole entire RAID controller hung up and wouldn't see ANY of the drives attached to it. And the machine wouldn't boot, and I had the emergency service call after all.

Other Thoughts:

I keep getting seduced by the thought of low=cost RAID cards, but I should learn. Too bad I can't give it zero eggs.

Manufacturer Response:

Dear Customer,

We apologize that the product you received was DOA. This is unacceptable and our engineers are well qualified to find out how the issue occured.

Please RMA the product to us for a replacement. We want to inspect why this issue is occuring.

Our engineers will look into this matter. If it is a problem of our production design, we will improve it.

We are more than happy to provide all of our customers with a prompt exchange whenever a product becomes defective.

SYBA offers an online RMA form, the user can easily fill out the form and submit it for a quick RMA return and exchange. It is SYBA's policy to answer all customer inquiries within 24 hours (M-F)

Thank you for purchasing one of our products, and for leaving us your valuable feedback.

Regards, SYBA CST 07102013

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  • William S.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Syba > 
Item#: N82E16816124032
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