- Intel Z87
- 4th-Gen Intel Core i7 / i5/ i3 (LGA1150)
- DDR3 2933+(OC)/2800(OC)
DOA, 1 month wait on RMA 07/11/2013
This review is from: ASRock Z87E-ITX LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 Mini ITX Intel I217V Lan 802.11ac WiFi Intel Motherboard
Pros:
none
Cons:
showed up DOA, newegg complained about a missing sata cable, RMA took a month to arrive
Manufacturer Response:
Dear ASRock Customer
We sincerely apologize for any inconvenience this may have caused you.
For the future reference, please trouble shooting the mainboard for below steps with known good components;
Turn the power off.
Remove the mainboard from inside computer to outside, place the mainboard on top of the empty mainboard’s box
Clear the CMOS
Check the mainboard’s CPU socket pins are normal (should not be bent)
Reseat the CPU with heatsink fan as well if socket pins are normal
Test with single memory module (non-ECC, un-buffered)
Plug monitor to onboard VGA
Plug the 24 pins + 8 or 4 pins ATX power to the mainboard
Plug the computer case’s power switch to mainboard's front panel power header and try again
If you have any technical issues or warranty questions please contact us at 909-590-8308 or http://www.ASRock.com/support/tsd.asp. We can assist you shortly.
Thank you
ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com
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