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Western Digital WD Black WD1002FAEX 1TB 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive
  • Maximum performance for power computing
  • Dual processor speed
  • Rock-solid mechanical architecture
  • 5-year limited warranty

Pros:

None.. I bout two WD Black drives a year or so ago and both were bad. I recently got a 1.5TB WD black and it was fine... Now I just ordered 3 WD black 1 TB drives and they are bad. Western Quality has gone down hill. Not what I would expect from the Black Series of drives.. I guess Black for Death Maybe???

Cons:

Everything... One drive failed SMART test.. Would install windows part way. Put in good system and wouldnt even run the tests to check the drive. Other Drive had Bad sectors and could be recovered. The third would not allow me to install windows on it.. Put in Good system and would slow my system down and it would hand and Windows Logo.. Very Disappointed!!!

Other Thoughts:

Im over Western Digital. I have also had an external drive not work..

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.
We would like to assure you that Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. What you have experienced is extremely abnormal.
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

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  • steve g.
  • Verified Owner
  • Owned For: more than 1 year


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