- Maximum performance for power computing
- Dual processor speed
- Rock-solid mechanical architecture
- 5-year limited warranty
Sent me a returned drive 07/22/2013
Great drive and warranty. WD is the best for me but I believe mishandling of the drives and other things I mention in the cons give them a bad rep. 5 eggs for WD.
2 eggs for neweggs handling. I love newegg but for hard drives i have become weary as of late. I RMA'd the drive with western digital to make sure I got a good drive and Their service was excellent. the drive I recieved is perfect and runs great. 5*****.
Newegg has something to do with these dead drives people are getting, they need better care with HDD's in general who ever is handling these.
The one I bought I checked the smart stats with HD Tune Pro as I do with all my drives when I get them. Well this one has 13 unreadable sectors, and the worst part is that newegg sent me a returned drive. How do I know this? well first off no antistatic bag, second, smart stats under HD Tune Pro said 500 power on hours, when the 2TB model that I installed at the same time had 0.
We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are sorry to hear that your WD Black did not arrive packaged correctly and in good working condition. Should you require any further assistance from us directly, you may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/contact/contact.asp?lang=en&ct=wdred. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.
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