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Hi, I'm Jewel with Kingston Technical Support. We apologize for the issue that occurred with the DTR30 flash drive. We stand by our products and can replace it for you under warranty. Please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you. Please be sure to have the part in question on hand when you call.
Thank you for selecting Kingston as your upgrade partner.
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