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Intel Motherboards > 
ASRock > 
Item#: N82E16813157302

Pros:

Board was good until about 4 days ago and it decided to just stop working after a little over a month of use... Tried emailing them the day that it happened to get a RMA started and still no response from them.

Cons:

Emailed them 4 days ago through the technical support and through the email address that they provide to get a more immediate response and still received no help. Hopefully this clears up soon...

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you.
Please trouble shooting the mainboard for below steps with known good components;
Turn the power off.
Remove the mainboard from inside computer to outside, place the mainboard on top of the empty mainboard’s box
Clear the CMOS
Test with single memory module (non-ECC, un-buffered), try with another known good memory if its same issue.
Plug monitor to onboard VGA (CPU with iGPU supported or test with VGA card)
Plug the 24 pins + 8 or 4 pins ATX power to the mainboard
Plug the computer case’s power switch to mainboard's front panel power header and try again
If you have any technical issues or warranty questions please contact us at 909-590-8308 or http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

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  • Jacob D.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Home > 
Computer Hardware > 
Motherboards > 
Intel Motherboards > 
ASRock > 
Item#: N82E16813157302
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