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Driver problems 08/05/2013
This review is from: GIGABYTE GA-G1.Sniper M5 LGA 1150 Intel Z87 SATA 6Gb/s Micro ATX Intel Motherboard
Its durable. I guess. I see nothing wrong with the hardware.
The drivers on this thing are killing me. I've run into 2 major issues that have wasted almost my entire last few days, it's honestly making me really regret buying this.
First after installing Windows 7 Pro, I ran into a problem right away. Popping in the driver cd that came with this. I installed all drivers and everything seemed fine. Restart computer. Bluescreen on login. Some service that I just installed was starting up and instantly bluescreening the computer. This service seemed to be slightly delayed in safe mode to a few seconds after login. Anyway I decided to just install the ethernet driver and get the other drivers online.
The second problem is even worse. I updated first and one of the windows updates contained a creative labs audio driver. This driver worked as far as I could tell, but there was no control panel with it, and so I could not switch the microphone on to the front jack. I then proceeded to uninstall it and install the creative driver from the gigabyte web page. Everything installed fine and I rebooted. Now my sound was completely gone. It was clearly detecting the microphone and headset now and going into volume control I could see the little green volume bars jump up and down on the device as I played any sound. But nothing came out. I've tried reinstalling the drivers several times. Removing everything possible from the system in the process. I tried to get all registry keys related to Creative using Guru3D. Anyway, nothing works and this has been giving me a massive headache. Uninstalling the drivers now also does not bring sound back. I have to install the gigabyte's creative driver and then click "Rollback Drvier". Then sometimes (about half the time), it will bring my audio back. But then I cannot configure microphone to front jack again because there is no driver.
This is just a disaster and too much hassle to deal with. I really don't want to reinstall windows completely again to "maybe" fix my problem, but I guess I will have to try.
Anyway, this brings my review down to 3 eggs. Another egg I am taking off for the audio being bad quality in general. Not the actual sound but the faint static in both the rear and front jacks. I guess I shouldn't have expected much from onboard audio, but the product claimed to have good audio so I thought it would be different this time. Nope.
The last egg I am taking off for the BIOS. Immediately after installing and trying to configure things in the BIOS i noticed that it randomly becomes extremely slow and sometimes freezes after I click around. I noticed no pattern in the things I clicked. It just fails and this was really really annoying as well as I'd have to restart and redo all my bios modifications (as fast as I can before some kind of freeze spell magically kicked in).
Thank you for your comments. Honest and constructive opinions are always welcome. We apologize for your difficulty with your GIGABYTE product.
For your BSOD issue, please update your BiOS to the latest version F7, or verify that you are uisng a Haswell approved power supply.
For your Mic issue, Creative does not have control panel such as the Realtek, which you are probably more familar. To enable the fron MIC, you need to use the Creative properties to enable/select the rear or front MIC to be active.
If you require further assistance, please contact us at firstname.lastname@example.org with the case number 2013080604. Include your complete system configuration.
GIGABYTE VIP Support Team
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