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premature death 08/09/2013
It shipped quickly
Other than the fact it was wrapped in bubble wrap only, the black part of the sata pins was broken, and after several minutes, hard drive stopped receiving power. Not returnable. It's refurbished, it's to be expected with some people, unfortunately lost $30
Dear Genodo, WD hard drives are precision instruments and should be handled with care during unpacking and installation. Although this does not appear any fault of yours, hard drives can be damaged by rough handling, shock and vibration, or electrostatic discharge (ESD). All Western Digital products are tested and determined to meet WDs stringent quality standards before they are shipped to our retailers. We understand your situation and will gladly replace your in-warranty drive directly, as we stand by our products and their associated warranties.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
You may also contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs
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