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I was impressed with these headphones. Seeing that they were free when purchasing a tablet I was expecting them not to be that great but I was wrong. Sound is good and it looks great.
Only a couple of problems I noticed is when the cord is slightly pinch at times the sound would cut/blur out and that there was a broken piece in the headphones making noise when you move it around. Overall a good product.
We are more than happy to provide all of our customers with a prompt exchange whenever a product becomes defective.
SYBA offers an online RMA form, the user can easily fill out the form and submit it for a quick RMA return and exchange. It is SYBA's policy to answer all customer inquiries within 24 hours (M-F)
Thank you for leaving us your valuable feedback.
Regards, SYBA CST 08142013
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