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1 out of 5 eggs Not worth it 08/13/2013

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros:

WAS quick, easy to set up

Cons:

at 31 days (1 day out of warranty) Unit started heating up, grinding, resetting its onboard OS every few minutes. Device will no longer run for more than 10 minutes. Uniti is also heating up, it is in a well vented area (ontop of the desk in my office with nothing around it)

Other Thoughts:

I thought it would be a great idea for me to have one of these, and I am one day out of warranty (Based on purchase date, not when I received it)

Manufacturer Response:

Dear Konfusionrave,

We wanted to apologize for the problems experienced with your Seagate Central drive. It is not typical or expected for our drives to behave this way. We would like to talk with you, by phone preferably, to determine the root cause and available resolution to the problem. We can also check the Seagate warranty on the drive which can be different than what is offered through the place of purchase. We have created case # 03590440 to use when contacting us that will show your review and our response. If from the US or Canada, our contact number for technical support is 800-732-4283. If outside of the US or Canada, please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

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  • Jeff K.
  • Verified Owner
  • Owned For: 1 month to 1 year


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