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1 out of 5 eggs Good drive but unreliable 08/13/2013

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros:

When it works it is an elegant network solution.

Cons:

I've had nothing but trouble with my Seagate drive. The first one failed. Seagate replaced it and I am now having problem with the replacement drive. I'd advise going with a more reliable product.

Manufacturer Response:

Dear Seagate Central customer,

We wanted to apologize for the problems experienced with your Seagate Central drive. We would like to talk with you, by phone preferably, to determine the root cause and available resolution to the problem with your replacement drive. We have created case # 03590465 to use when contacting us that will show your review and our response. If from the US or Canada, our contact number for technical support is 800-732-4283. If outside of the US or Canada, please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

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  • Steven R.
  • Verified Owner
  • Owned For: 1 month to 1 year


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