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WD TV Play Media Player WDBMBA0000NBK-HESN
  • Stream premium content like YouTube, Netflix and more
  • Play your home videos and photos in 1080p
  • WD TV Remote App Available
  • Easy to set up, easy to use with built-in Wi-Fi

2 out of 5 eggs Repeated problems 09/05/2013

This review is from: WD TV Play Media Player WDBMBA0000NBK-HESN

Pros:

Plays Netflix streaming videos well.

Cons:

This is a review for my RMA replacement. The first WD TV Play didn't go to the setup menu after first plugging it in. Called WD support and they had me push the reset button with a paper clip. Then the device would not turn on with the remote after sitting overnight. I got a replacement and am now having the same problem with the remote not being able to turn on the device after sitting overnight. I have to unplug the power and plug it in again to get the remote to work. Using the latest firmware so I don't know what else to do.

Other Thoughts:

It appears the firmware for this product is buggy. I'm thinking I should have spent more and bought a Roku.

Manufacturer Response:

Dear KJL, we would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience directly, resulting in a positive resolution to your issue with your device/RMA. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs
Please reference your previous RMA and this Newegg review.

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  • Kenneth L.
  • Verified Owner
  • Owned For: 1 week to 1 month


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