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Intel Motherboards > 
MSI > 
Item#: N82E16813130643

3 out of 5 eggs Great but I had to self repair it. 09/12/2013

This review is from: MSI Z77A-GD65 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS

Pros:

Worked great once I fixed it.

Cons:

I deducted two Eggs for being damaged when arrived in mail. The CPU pins were bent, so had to get a magnifying glass and a needle to bend them back in place. It did make look on tech forums for like a week and took a PSU back made me angry, after search all through mobo finally solved problem.

Other Thoughts:

Less damage to mobo please.

Manufacturer Response:

Dear Valued Customer,

We must inform you that bent pins is an user-induced damage, see below for the proper installation procedures (shown in the user's manual as well).

Proper CPU installation procedures:
1. Open metal cage first by releasing lever without removing the plastic cover (Warning! Do not remove the plastic cap first).
2. Insert processor into the socket.
3. Close the metal cage and secure the lever, plastic cover will come off automatically.

Howeve, we are glad to know that you were able to resolve the issue.
If you have any questions, please feel free to get in touch with us to proceed with this OOW RMA request by calling our tech support team directly at 626.271.1004 for assistance during regular business hours from M to F, 9am to 6pm Pacific Time, or you can email us at usreview@msi.com, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

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  • steven s.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Item#: N82E16813130643
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