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ASUS > 
Item#: N82E16813131883
  • $94.99
  • $5.92 Shipping (restrictions apply)

Pros:

Good specs. Includes eSATA and DisplayPort in a MicroATX form factor.

Cons:

The computer would randomly shut down on a daily basis. The mouse would freeze about 3 seconds before the shutdown and the screen would often turn white. No error messages would appear on the screen. The error messages in the Event Viewer were not consistent if they existed at all. After replacing most of the hardware and cables, including the power supply, I changed out the motherboard for a Gigabyte GA-F2A85XM-D3H and all the problems disappeared.

http://www.neweggbusiness.com/Product/Product.aspx?Item=9B-13-128-572

Manufacturer Response:

Dear Valued Customer,

Thank you for your review.

I am sorry you were having issues with the motherboard. When building our motherboards, we put the best quality parts in the build; along with that, our products go through a rigorous testing process to ensure their longevity. It is unfortunate the motherboard you received ended up being defective. Moreover, I hope that this experience does not deter you from purchasing another ASUS product in the future.

Should you need assistance regarding ASUS or our products, please let me know, and I will be happy to help. Your reference number is 3008484.

For support information, please visit http://support.asus.com. For service, visit http://service.asus.com. For motherboard warranty, visit http://www.service.asus.com/warranty.aspx#!Motherboard%20Warranty/c1c20; Refurbished products/accessories: http://www.service.asus.com/warranty.aspx#!refurbished-warranty/c16us. For RMA status, visit: http://am.eservice.asus.com/rmaweb/search/rmCustomerQueryAction.do?.

Regards,

Mark
ASUS Customer Loyalty
cl-mark@asus.com

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  • Soren S.
  • Owned For: 1 week to 1 month


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Item#: N82E16813131883
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