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1 out of 5 eggs Worst Device Ever - Segate no help 09/17/2013

This review is from: Seagate STBP8000100 8TB Business Storage 4-Bay NAS

Pros:

Paper Holder

Cons:

This Drive has destroyed so much data, and has locked down all the drives so I can not change them, I am at the point only a full format can be done.

This NAS has cost me sooo much time.

1. Never use the crypto
2. Never change the firmware
3. Never turn it off
4. Never keep any data on it you care about

To top it off Segate has no help other then, well you can format it and we can downgrade it to a Black Armor-NAS.

Also Segate does not think the problems are chronic. So they will not do a recall or replacement program.
This is the last Segate product I buy, time for me to learn about WD.

If you bought this and have any problems, RMA it quickly.

Manufacturer Response:

Dear NA,

We wanted to apologize for the problems experienced with your Seagate Business Storage drive. We would like to talk with you by phone again to determine the cause and available resolution to the problems listed in your review. We have created case #03661549 to use when contacting us that will show your review and our response. If from the US or Canada our contact number for technical support is 800-732-4283. If outside of the US or Canada please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

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  • jonathan m.
  • Verified Owner
  • Owned For: 1 month to 1 year


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