- 1 x Wheel
- USB Wired
- 5040 dpi
Customer Service Deserves a Lawsuit 09/21/2013
This review is from: Func MS 3 Black 5040 dpi Gaming Mouse
The mouse was by far the best mouse I've ever used while it was working properly. After about 3 months the mouse decided to shut off randomly.
After three months, out of nowhere, the mouse began to shut off constantly for no apparent reason. Through some investigation I realized the wire end that is connected to the mouse is loose and will shut off the mouse when it is bent in a certain way. So I contacted customer service, which was no small feat since they make you create an account on their site then you have to search through multiple pages to find the email to contact them by. It is never a good sign when there is only an email to contact a company by. After a few days I finally got a reply, which simply said they think the mouse is defective and told me to contact yet another email. It has been two weeks since I sent my second email and still have yet to get a response.
I absolutely praised this mouse when it was working due to its amazing ergonomic design and button layout. But after spending 80 dollars on a mouse that only worked for 3 months and finding out that customer service is atrocious I DEFINITELY DON'T RECOMMEND THIS MOUSE TO ANYONE.
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