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Both cameras are dead after last firmware update...downgrade firmware didn't give any results...Chat with support did not give the desired result, is to clear the cache ... the device simply does not see the camera (xFFFFFFFFFF)
Dear Valued Customer,
I apologize for the inconvenience this may have caused you. Was the firmware update successful? When you access the camera application, did you get a black screen or an error message? If you need further assistance, please email me more information regarding the camera problem at firstname.lastname@example.org and write down service# 3024560 in the subject line so I can better assists you.
Thank you for choosing an ASUS product.
Rodel ASUS Customer Loyalty
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