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Item#: N82E16813131670
  • $370.99
  • $275.99
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1 out of 5 eggs THE WORST SUPPORT IVE EVER ENCOPUNTERED! 10/21/2013

This review is from: ASUS KCMA-D8 ATX Server Motherboard Dual Socket C32 AMD SR5670 DDR3 1333/1066/800

Pros:

LOL!

Cons:

We purchased 6 of these boards, 2 of which have gone bad. 6 weeks, these idi*ts still have not been able to get my RMA processed. 18 years in IT, I have never seen such inept support. Give them a shot, you'll see!

Manufacturer Response:

Dear Valued Customer,

If I may, I would like to help. If you are still within the warranty period, please contact our RMA Specialist, Jolene, regarding this issue; and she will be able to set up the RMAs for motherboards. Her email is cl-jolene@asus.com. Within the email, please include a description of the problem, the serial numbers of the servers, and your contact information. Your reference number for this case is 3089643.

For support information, please visit http://support.asus.com. For service, visit http://service.asus.com. For motherboard warranty, visit http://www.service.asus.com/warranty.aspx#!Motherboard%20Warranty/c1c20; Refurbished products/accessories: http://www.service.asus.com/warranty.aspx#!refurbished-warranty/c16us. For RMA status, visit: http://am.eservice.asus.com/rmaweb/search/rmCustomerQueryAction.do?.

Regards,

Mark
ASUS Customer Loyalty
cl-mark@asus.com

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  • Verified Owner
  • Owned For: 1 month to 1 year


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Item#: N82E16813131670
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