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Pros:

Price is ok

Cons:

This thing would constantly shut out on me during backup runs. There's something in the firmware of this thing that is incompatible with Linux. I started to look for a replacement today and I thought of writing this review.

Manufacturer Response:

Dear user, Western Digital technical support only provides jumper configuration (for EIDE hard drive) and physical installation support for hard drives used in systems running the Linux/Unix operating systems. For setup or other questions beyond physical installation of your Western Digital hard drive, please contact your Linux/Unix vendor. As a troubleshooting step, we recommend connecting the drive to a windows computer and running either our WINDLG diagnostics software to check your drives health.

How to test a drive for problems using Data Lifeguard Diagnostics for Win
http://wdc.custhelp.com/app/answers/detail/a_id/940

We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please click the following link for our replacement procedure.

How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/

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  • Peter M.
  • Verified Owner
  • Owned For: more than 1 year


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