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Western Digital > 
Item#: N82E16822136314

Pros:

Good performance; easy setup; cheap price (at time of purchase)

Cons:

Failed after less than three years. Not just an occasional click and a few bad sectors, but it completely fails to show up in the BIOS in any computer I've tried, so nothing can be recovered.

Manufacturer Response:

Dear Customer, we apologize for any inconvenience. Please note that there are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, and computer viruses, just to name a few.

We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties. Our goal is to provide world class customer service, and part of that goal in this situation would be to replace your drive, and investigate the cause relating to the products defect.

You can create a Return Merchandise Authorization (RMA) from our customer portal at
http://wdc.custhelp.com/app/answers/detail/a_id/8

For additional assistance, please contact us at at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

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  • Peter B.
  • neweggVerified Owner
  • neweggOwned For: more than 1 year


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