- Solid performance and reliability for everyday computing
- Massive capacity, Slim design
- Height: 7.00mm
This review is from: WD Blue 500GB Mobile Hard Disk Drive - 5400 RPM SATA 3 Gb/s 2.5 Inch - WD5000LPVT
IT ONLY LASTED A 2 MONTHS
Dear User, it is unfortunate that you have experienced a drive failure so soon after it was installed in your computer. Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses however there are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, and computer viruses, just to name a few. As we want all our customers to have a good experience and understand your situation we try to provide world class customer service, and part of that goal in this situation would be to replace your drive, and investigate the cause relating to the products defect.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
Please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/ for any questions you may have.
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