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NETGEAR ReadyNAS 312 (RN31200-100NAS) Diskless System Network Storage
  • Dual core Intel 2.1GHz processor
  • 2 bays for 8TB maximum capacity (expandable to 28TB w/optional EDA500 chassis)
  • Consolidate,backup and share files across Windows, Mac, Linux, iOS and Android devices
  • $479.99
  • $402.99
  • Save: $77.00 (16%)
  • Free Shipping (restrictions apply)

3 out of 5 eggs EASY SETUP - DOESNT PLAY WELL WITH OTHERS 12/06/2013

This review is from: NETGEAR ReadyNAS 312 (RN31200-100NAS) Diskless System Network Storage

Pros:

Easy setup, literally took five minutes to install drives and connect the ReadyNas to the network, etc. Afterward, I formatted two 2TB disks, created shares, pointed several PCs to the shares and was able to backup in about an hour.
Very small footprint and whisper quiet, you have to strain to hear it.

Cons:

FTP is a protocol not an option, if the product does FTP then that is what it does. If Ihave a POE camera and I want to FTP to a share on the ReadyNas then I shouldn't need an app of any sort. I had to contact NetGear to get a list of cameras that the ReadyNas doesn't play well with, there are several. I did several hours of research on which NAS device to purchase, this information was not on the NetGear site. I consider that manipulation of the facts (capablility of the device). Or as my ten year old child said, "That's like lying."
There was supposed to be backup software on the CD in the box. I had to call NetGear to find out how to get this as well. Once again, it appeared they were not wanting to tell the consumer about the software that is free to them. Perhaps that is because it is a third party product?

Other Thoughts:

There is another NAS maker that doesn't have the play well with others problems. I opted to not purchase this vendor's product because of the price savings to my customer. That will not happen again. I will not return this because it will cost me money to reinstall another. If it had been a personal choice this unit would be back on a shelf at NewEgg.

Manufacturer Response:

Hi Prisoner,

While we're glad that the ReadyNAS was easy to set up for you, and it seems to be working well overall (and quiet!) we are concerned about the issues you had with the included software as well as the issues with your cameras. If you like, you can get in touch with us at newegg@netgear.com so we can assist directly if you have any further questions. Make sure to include the case numbers you were given by support so we can investigate that as well.

Thanks again for choosing NETGEAR and we apologize for the difficulties you have had so far.

Regards,

NETGEAR Team

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  • James R.
  • Verified Owner
  • Owned For: 1 week to 1 month


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