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The Mixrs arrived in a plain box so authenticity could not be verified. The Audio Adapter, In-line remote and mic cable and the cleaning cloth was not included like the order said it would be. There were scratches all over the product that was not indicated when ordering. I also have serious questions about the authenticity of the product do to a structural difference of the headphones themselves.
Speaking to Customer service was not helpful as they could not say I would receive the product and all items upon replacement
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