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MSI > 
Item#: N82E16814127746

1 out of 5 eggs Card is probably great, Newegg's price guarantee not so great 12/19/2013

This review is from: MSI Gaming N780 TF 3GD5/OC G-SYNC Support GeForce GTX 780 3GB 384-Bit GDDR5 PCI Express 3.0 SLI Support Video Card

Pros:

Probably plows through most games, but I don't know yet because I have to send it back and repurchase to get the three game codes.

Cons:

IronEgg Price Guarantee may work against competitor's prices, but apparently not against Newegg's own prices.

Other Thoughts:

The day the card was delivered (12/17), three free games were added but the masterpass promo ended as you can't apply it when the games are included. The three games are worth more to me than the promo. So, I inquired via email to Newegg. No answer after two days. Entered chat with Newegg CSR Paige (who was very polite). They offered Batman Origins but refused the other two game codes. So, I got an RMA, and will have to deal with the hassle of returning this card only to repurchase an identical card with the codes. The only winner here is UPS. After many years and many thousands of dollars as a loyal and satisfied Newegg customer, I can no longer shop or refer others to shop here. With thousands of competitors, this kind of stuff makes all the difference.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

You can try calling Newegg to speak to one of their customer service representative for assistance about the issue you are having.
Hopefully you can get the promotional items from them.

If you have any questions about the product itself, feel free to let us know, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

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  • Christopher C.
  • Verified Owner
  • Owned For: 1 day to 1 week


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Item#: N82E16814127746
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