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XFX > 
Item#: N82E16814150675

Pros:

when it works its great.

Cons:

I take back my previous 5 star review of this card, when it worked I loved it, but its plagued with black screen lock ups, xfx support is just bad, taking 3-4 days to reply back, and when I finally got tired of waiting for a email response I just called and they say they have never heard of the black screen issue..... do you live under a rock? Just look at the reviews here alone, let alone taking 30 seconds on google. After a month long of black screens and multiple pc formats and hardware changes I then started getting artifacts. Sent the card back in, on my own dime! I was hesitant because it is the holidays but the rep ensured me that I would get my card back before Christmas, yea, looking at the tracking number, that's not gonna happen.

Other Thoughts:

I have always liked xfx, customer support has always been good and their "former" lifetime warranty they used to carry, but now it looks like I will be looking for another manufacturer in the future. FYI I put my old gtx 670 back in my pc while waiting for the rma, it runs with no problems at all.

Manufacturer Response:

Hello Darcwolf, The "Black Screen" issue everyone is talking about was rejected as a 'known" issue. We brought all the cards in (that we could) and tested them, none of them had any bizarre black screen issues. It turned out those cases were weak power supplies trying to provide maximum wattage on over used rails. Long story short... the 290x will max out a normal 12v 150W and 75W rail with ease under full load. This was the cause of the issue, not the card itself.

Please contact me at neweggsupport@xfxforce.com for further assitance so i may investigate your issue

The r9-290x is still an AMD reference design, not XFX's. When we launch our version, its anticipated to carry a lifetime warranty.

Thank you for your review.

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4 people found this review helpful. Did you? Yes Yes / No No

  • Braheem H.
  • Owned For: 1 month to 1 year


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Home > 
Computer Hardware > 
Video Cards & Video Devices > 
Desktop Graphics Cards > 
XFX > 
Item#: N82E16814150675
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