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Mice > 
Cyborg > 
Item#: N82E16826102062

1 out of 5 eggs Review Update: Piece of junk! Worst product ever purchased, terrible company. 01/06/2014

This review is from: Cyborg CCB437080002/04/1 Black USB Wired Laser 6400 dpi R.A.T. 7 Gaming Mouse

Pros:

Nothing

Cons:

After 8 months of ownership, the first mouse broke. Buttons stopped responding, scroll wheel wasn't functional, it was utterly broken.

Fortunately they were able to give me a warranty replacement. This process is slow and painful, took over a month to receive a working mouse. Which is great, considering the initial price tag. Slow service for a non-working product.

Skip ahead to just under 1 year, this replacement mouse is now broken as well... unfortunately the warranty is now expired on the original purchase, so they won't replace my second mouse, which should have a new warranty applied to it due to being a newer piece of hardware. Guess not.

Other Thoughts:

Cost way more than any other mouse, and hardly had a functioning product for more than 6 months at a time... I'm moving on from this company, and will never purchase a single piece of hardware from them. They're worthless.

Horribly slow customer support, unable and unwilling to rectify this terribly designed piece of overpriced hardware. It's a shame we can't file a class action lawsuit, and prevent them from scamming new customers with the RAT product line.

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  • Ian J.
  • Verified Owner
  • Owned For: more than 1 year


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Item#: N82E16826102062
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