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2 out of 5 eggs Headphones are ok; never got the rebate 01/07/2014

This review is from: SYBA OG-AUD63040-2 3.5mm Connector Oblanc Cobra200 2.0 Stereo Headphone with In-ine Mic

Pros:

Worked right out of the box.

Cons:

Mailed the rebate on time. Waited for 3 months and never got rebate. Called and they said that they were a little behind due to holidays. Called again and then they said they never got it. I scanned them a copy of invoice, rebate form and sku. Because they needed to receive physical copy of invoice/rebate/sku by a certain date, I never got the rebate (even though I did everything in time). What a huge disappointment. I guess now I have to have a tracking # whenever I mail my rebate now....

Manufacturer Response:

Dear Customer,

We are glad the device can suit your needs.

Please note that we do try to work with every customer and at times we fall behind due to

the heavy influx of consumer inquiries. We hope that this has not discouraged you from Syba.

Thank you for purchasing on of our products, and for leaving us your valuable feedback.

Please feel free to contact us @ sybausa.com if you require further assistance.

Regards, SYBA CST 01272014

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  • Vivian S.
  • Verified Owner
  • Owned For: 1 month to 1 year


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