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Looks nice...feels good...replacement product works fine.
Microphone went dead after 10 minutes of use...so basically DOA. Ordered new item...newegg was supposed to RMA a refund and transfer extended warranty to new product. Received new product...but warranty was also refunded and now am getting hassle from newegg over the extended warranty..
Having been a consistent newegg customer for at least 10 years, I find newegg customer service slipping...whenever there is a problem with On-Trac delivery or their extended warranty sub-contractors, they try to pass the buck to the customer to resolve the problem directly with their vendor rather than handling it themselves.
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