Single review: MSI Radeon R9 270X 2GB GDDR5 PCI Express 3.0 CrossFireX Support Video Card R9 270X HAWK

MSI Radeon R9 270X 2GB GDDR5 PCI Express 3.0 CrossFireX Support Video Card R9 270X HAWK

2GB 256-Bit GDDR5
Core Clock 1100 MHz
Boost Clock 1150MHz
1 x DVI-D 1 x DVI-I 1 x HDMI 1 x DisplayPort
1280 Stream Processors
PCI Express 3.0

Had to RMA the card 01/10/2014

This review is from: MSI Radeon R9 270X 2GB GDDR5 PCI Express 3.0 CrossFireX Support Video Card R9 270X HAWK

Pros:

Compact card for a 270x, so it fits most cases.
Stays very cool, 59.0C at full load.
Attractive Design.
Color matches my MSI Z77 MPOWER BIG BANG Motherboard

Cons:

Price

Overall Review:

The MSI Hawk card that NewEgg sent me caused my PC system to crash mere minutes after bootup, often even within seconds. Had to RMA.

I suspect this card was returned before by someone else because it had no plastic shrink wrap around the box and I noticed the box had a scissor cut, but who really knows. After RMA it took over three weeks before I received a new one.

The new one is working fine so far.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

If you have not go through troubleshooting yet, then feel free to contact our tech support team for assistance at 626.271.1004 from M to F, 6am to 6pm Pacific Time.
If you have gone through troubleshooting and confirmed the symptom, then please kindly visit the URL below to set up a RMA for warranty service.
http://service.msicomputer.com/msi_user/rma_form_new.aspx

Required Information:
1. Full name (first, and last)
2. Telephone #
3. Physical address (No PO box)
4. Email address
5. Serial number (located on the box, or the back of VGA card, eg 602-xxxx-xxxBxxxxxxxxxx)
6. Please write clear details about symptoms you are having onto the Special Remark section.

Once your information and warranty are verified by the system then you will get a RMA# immediately.
You will receive a RMA email which indicates the turn-around time as well as ship-to address.

If you have any questions or concerns regarding the product or special requests, received the unit back from RMA but are still having issues, please do not hesitate to call us or email us directly and we will be more than happy to assist you, thank you.
Tech Support Line: 626-271-1004 (M to F, 6am to 6pm Pacific Time)
Tech Support Email: usreview@msi.com

Best Regards,
MSI Review Team | usreview@msi.com

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