- Maximum performance for power computing
- Dual processor,Dynamic Cache
- Rock-solid Mechanical Architecture
- Height: 9.5mm
- 5-year limited warranty
Not worth the time or money 01/13/2014
Took this drive out of the package to format it and it died within seconds. This isn't the first time that I've had to deal with Western Digital about drives that come with the rattle of death right from the get go. Don't know how they (WD) are still in business.
Western Digital drives are Unuseable. I've been in business for over 20 years and have never, ever in my whole life dealt with such gross lack of quality control. It's non-existant! All I get is the run around and they send refurbished drives back. Pathetic to say the least
Hi Ace M, we will like to help you with whatever issue you are having related to your WD device. Our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties. Our goal is to provide world class customer service, and part of that goal in this situation would be to replace your drive, and investigate the cause relating to the products defect.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.
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