Skip to: | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Home > 
Computers & Tablets > 
Laptops / Notebooks > 
Gaming Laptops > 
Gaming Laptops > 
MSI > 
Item#: N82E16834152443
MSI GS70 2OD-002US Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 16GB Memory 1TB HDD 256GB SSD NVIDIA GeForce GTX 765M 2GB 17.3" Windows 8
  • NVIDIA GeForce GTX 765M 2GB
  • Intel Core i7 4700HQ (2.40GHz)
  • 16GB Memory 1TB HDD 256GB SSD
  • 17.3" 1920 x 1080
  • Windows 8
  • 16.47" x 11.29" x 0.85" 5.73 lbs.


Fast...when it's not being RMA'd. I previously gave this laptop a 5 star rating, which I am reducing to 1 star to even out. Read my horror story to find out why.


This laptop worked great for a few weeks. Other than the aforementioned trackpad issues, I really had no qualms. That is, until my screen mysteriously vanished and went completely white. I called MSI and they immediately requested that I RMA it. Okay, that sucks, but whatever. I need this for work and I need it working.

They recommend you insure your package, and seeing this is an expensive laptop, I put insurance on it for that amount. Great, I'm out $64 to ship a 5 week old laptop back to the manufacturer.

They give me an estimated time frame of 15-25 business days, which I am NOT happy about. Again, I use this for work. However, to their credit, they repaired and dropped it back in the mail within 4 business days of receiving it, which I was happy about.

Fast forward to a week after receiving my laptop back from MSI, I get a SSD failure. GREAT. I have to RMA it AGAIN to MSI.

To be honest, I got so fed up with this that I put it on a shelf and didn't look at it for 2 months. Who has the time for this bologne? Certainly not me.

I finally get a moment to send an online request for assistance. After 2 weeks of no response, I finally just called, and they requested that I RMA it again. Greeeeat. This time I didn't ship my charger to them (they request that you send EVERYTHING back with it), which saved me $10 on the shipping cost, but still ran me $54. So $118 in shipping later, I've been able to use this laptop for about 6 weeks total since I purchased on release day.

What. A. Joke.

Other Thoughts:

It's unfortunate, because I really enjoy using this laptop when it works. But I don't have the time to constantly RMA this thing. It's been dead longer than its been working, and thats pathetic.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.
Please provide your previous RMA# and we can issue you a 2nd RMA with an eCall tag.

If you have any questions, please kindly get in touch with our tech support team directly at 626.271.1004 for assistance during regular business hours from M to F, 6am to 6pm Pacific Time, or you can email us at
When contacting us, please kindly include your product info, thank you.

Best Regards,
MSI Review Team |

Share this review:

1 people found this review helpful. Did you? Yes Yes / No No

  • Matthew K.
  • Verified Owner
  • Owned For: 1 month to 1 year

Home > 
Computers & Tablets > 
Laptops / Notebooks > 
Gaming Laptops > 
Gaming Laptops > 
MSI > 
Item#: N82E16834152443
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.