- 1920 x 1080 5ms
- ASCR 20000:1
Green and purple gradient, sometimes worse 01/27/2014
Worked perfectly for about 1 year. Good response, color
After one year, there was a green gradient that appeared on the left side of the monitor. It got worse over time with a purple gradient on the right. Today, the monitor completely spazzed out with the screen entirely purple tinted and with completely delayed response. The screen had streaks of purple horizontally across the screen. It took 10 minutes for the screen to return to its normal state with green and purple gradients on the side.
It was bad with just the gradients. But now that the screen completely goes nuts when I turn it on so I'm compelled to get a new monitor. I know ASUS doesn't manufacture the panels but I believe this speaks to their quality control. I won't be buying another monitor from them.
Please take pictures of your screen and provide me the serial# of your unit. My email is email@example.com; please include case#3429004 in the subject line. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.
ASUS Customer Loyalty
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