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Quality Problem 02/01/2014
This review is from: ZALMAN CNPS9500 AT 2 Ball CPU Cooling Fan/Heatsink
Threads of screws
Short screws connecting fan to 1155 adapter lost their threads upon connecting fan to 1155 adapter (all 4 screws-only 2 are needed) . Had to go to Lowes to replace them.
This is not a minor issue since it could have happened after installation where fan would separate from processor.
As the saying says "The weakest link determines whether something is successful or not" and indicates lousy quality control.
Dear valued customer,
We sincerely apologize for the issue. Please contact our customer service e-mail email@example.com or via toll free number 1-888-925-6266 for further assistance.
Zalman USA Customer Service
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