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Cooler Master > 
Item#: N82E16811119285
Cooler Master Cosmos SE - Mid Tower Computer Case with High-End Water Cooling Support and Carrying Handles
  • Polymer, steel, aluminum, mesh front bezel, rubber ATX Mid Tower
  • USB 3.0 x 2, USB 2.0 x 2, Audio In & Out Front Ports
  • 3 External 5.25" Drive Bays
  • 8 Internal 3.5" Drive Bays
  • $169.99
  • $5.99 Shipping (restrictions apply)

5 out of 5 eggs CoolerMaster's Customer Service is unrivalled 02/06/2014

This review is from: Cooler Master Cosmos SE - Mid Tower Computer Case with High-End Water Cooling Support and Carrying Handles

Pros:

The customer service at Coolermaster is beyond amazing. This case has had some, well.. challenges with design. many things that really made me wish I didn't buy it because of very poor design by coolermaster. I decided to contact CoolerMaster hoping they would be able/willing to assist me with refining my setup considering the poor design in a few critical areas. Their customer service was friendly and responsive. Asked for my setup and pictures. They then went the extra mile and offered me a solutions using what I had. Very simply put, the best customer service I have come across in a long time.. Corsair could really learn a lot if they were to spend some time with Coolermaster people...

Thank you Patrick and team for your unbelievable service! it wont be forgotton

Cons:

case really has a bad space management due to design..

if you want to install two fans on top, or a radiator larger than a single 140mm rad, the top drive bay becomes unusable... wasted space...

if you want to put a rad on the front lager than a single 140mm rad/fan.. you cannot use drive bays 2 and 3.. .again.. bad design.. wasted space.

no spot for fan on bottom... wasted space.

atx boards covers the bottom grommets entirely.. bad design

atx boards cover one - half of the grommets next to the drive bays.. bad desing.

thickest single rad you could install up top is 40mm.. and you cant install fans with it.. only on the outside... bad design

Other Thoughts:

really.. I would rate this case a 2 of 5 for the case.. but the customer service is so amazing from Coolermaster that I gave it a 5.. ONLY because of that.... this case could really have some potential.. with a revision... as is.. I would not suggest you buy if you have any plans whatsoever of water cooling.

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  • Kevin S.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Item#: N82E16811119285
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