Skip to: | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Shuttle KD20 Network Storage
  • 2-Bay
  • PLX 7821 / 700 Mhz Processor
  • 1 x 10/100/1000M
  • 1 x USB3.0 + 2 x USB2.0

2 out of 5 eggs Not reliable and extremely poor tech support 02/08/2014

This review is from: Shuttle KD20 Network Storage


Very nice appearance and easy to setup.


I copied files to this device from two different Operating Systems....Windows 7 and Windows 8.1. The files copied to it from my Windows 8.1 device get marked as READ ONLY and I need to uncheck that option on the file if I want to delete it....otherwise I get access denied when trying to delete. Windows 7 is fine. I contacted their tech support and while they are somewhat responsive their answers are VERY brief and they seem to have an attitude like they could care less. The device also stops functioning from time to time. I can ping it when it is not functioning properly but cannot access it via file share or web interface. The only fix is to power it off and back on. I brought up both of these issues to their tech support and was given a "we're working on it" response but with NO follow up and NO solution to the issues. I would never buy another device from this company.

Share this review:

1 people found this review helpful. Did you? Yes Yes / No No

  • Max O.
  • Verified Owner
  • Owned For: 1 month to 1 year

Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.