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BitDefender > 
Item#: N82E16832719120
Bitdefender Total Security 2014 - Value Edition - 3 PCs / 2 Years
  • Product of the Year
  • Defends against viruses and spyware
  • Extremely fast scanning. No slowdowns. With Bitdefender Photon

2 out of 5 eggs Lies and incompetence 02/12/2014

This review is from: Bitdefender Total Security 2014 - Value Edition - 3 PCs / 2 Years

Pros:

Relatively simple install, no real issues there. Configurable enough for most users. So far as I can tell it seems to be doing its job..I hope.

Cons:

Clunky, limited interface like so many other A/V programs these days. Doesn't have Windows Explorer support for on-demand scanning, if you can believe it. You have to go into the program and more often than not create a custom scan. In 2014 this is completely absurd. Configuration options don't quite compare to better known products like avast! or even Norton. Worst of all, even after registering the thing it keeps popping up every few days demanding I do it again, on every machine its running on. Tech support was less than useless - their reply was that it was already registered, WHICH I KNEW..they essentially regurgitated my complaint. Two weeks later I got a message saying that since I hadn't followed up on my issue they were closing the ticket! But the real capper was waiting until TODAY to finally receive my "refund" that I applied for a week after it arrived at my house. That was around the first of December. This "refund" consisted of a postcard saying my refund was denied because of "incorrect post date" (or something like that). I would NEVER use or recommend another Bitdefender product.

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  • David C.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Item#: N82E16832719120
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