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1 out of 5 eggs died after 2 weeks 02/13/2014

This review is from: Kingston DataTraveler SE9 16GB USB 2.0 Flash Drive Model DTSE9H/16GBZ

Pros:

at this point, none

Cons:

in addition to being the slowest flash drive I have ever had, one of the two I purchased now fails to transfer large files at any reasonable speed, it sinks as low as 250 bytes/sec. Yes, that's bytes. Performing such mundane actions as right clicking a file on the drive causes windows explorer to lock up and become non-responsive as tested on 8 different computers. Plugging in the drive at all now causes windows 7 to lock solid for 5-10 minutes as it tries to figure out what in the world I just plugged into the usb port. The other one is still agonizingly slow but at least still works with 3MB/sec write... for now. meanwhile my 7 year old thumbdrive from another manufacturer is delightfully reliable and much faster.

Manufacturer Response:

Hello, I'm Jewel with Kingston Technical Support. We apologize for the issue experienced with the DTSE9H flash drive. It definitely should not be freezing or locking up your computer when just plugged in. That particular drive is not performing properly at all and we can replace it under it's five year warranty. The other flash drive does sound to be performing properly even if slower than desired. The DTSE9H is not a performance drive and does not offer high transfer speeds. If you are looking for a faster drive, please consider our DTM30, an entry-level USB 3.0 drive with a similar form-factor to the DTSE9H and offers a write speed of 10MB/s in USB 2.0 and USB 3.0 ports. For an even faster drive, consider one of our USB 3.0 performance drives such as the DTHX30 offering write speeds of 30MB/s in USB 2.0 and 135MB/s in USB 3.0. For any further assistance, please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you. Please be sure to have the part in question on hand when you call.

Thank you for selecting Kingston as your upgrade partner.

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  • Theodore C.
  • Verified Owner
  • Owned For: 1 week to 1 month


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