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Motherboards > 
Intel Motherboards > 
MSI > 
Item#: N82E16813130695
MSI Z87-G41 PC Mate LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX High Performance CF Intel Motherboard
  • Intel Z87
  • 4th-Gen Intel Core i7 / i5/ i3 (LGA1150)
  • DDR3 3000(OC)/2800(OC)

Pros:

competitive price, software is stable due to lack of bells and whistles found on higher-end gaming boards

Cons:

First SATA connector hanging loose upon purchase. Now I'm unable to setup the RAID configuration I had planned. MSI basically ignored fact it was already broken, claiming I had done something to void the warranty. even though i stated the connector was loose upon receipt.

I'd spend a few bucks extra and go with ASUS as they tend to deliver higher quality parts.

Other Thoughts:

Getting very tired of dealing with components that seem to become more cheaply assembled year after year, while prices never seem to come down. Even worse, most of the manufacturers don't even bother to provide warranty services. My time and money are limited - if these manufacturers can't up their quality, there are other hobbies that provide better value with less frustration..

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

If you have not go through troubleshooting yet, then feel free to contact our tech support team for assistance at 626.271.1004 from M to F, 6am to 6pm Pacific Time.
If you have gone through troubleshooting and confirmed the symptom, then please kindly visit the URL below to set up a RMA for warranty service.
http://service.msicomputer.com/msi_user/rma_form_new.aspx

Required Information:
1. Full name (first, and last)
2. Telephone #
3. Physical address (No PO box)
4. Email address
5. Serial number (located on the box, or underneath the motherboard, eg 601-xxxx-xxxBxxxxxxxxxx)
6. Please write clear details about symptoms you are having onto the Special Remark section.

Once your information and warranty are verified by the system then you will get a RMA# immediately.
You will receive a RMA email which indicates the turn-around time as well as ship-to address.

If you have any questions or concerns regarding the product or special requests, received the unit back from RMA but are still having issues, please do not hesitate to call us or email us directly and we will be more than happy to assist you, thank you.
Tech Support Line: 626-271-1004 (M to F, 6am to 6pm Pacific Time)
Tech Support Email: usreview@msi.com

Best Regards,
MSI Review Team | usreview@msi.com

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  • Anonymous
  • Owned For: 1 month to 1 year


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Item#: N82E16813130695
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