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ECS (EliteGroup) > 
Item#: N82E16813135363

2 out of 5 eggs Good processor, lousy company. 02/15/2014

This review is from: ECS KBN-I/5200 AMD A6-5200 Quad Core processor Mini ITX Motherboard/CPU/VGA Combo

Pros:

The A6-5200 is plenty fast.

Cons:

Lousy memory support (couldn't get my 8gb module to work)

Lousy tech support from company (filling out a ticket is a nightmare, and they require things like the serial number, which is nowhere to be found).

UEFI BIOS doesn't support memory timings, just speeds. It adjusts timings own its own based on the speed, regardless of how you change them. It's also buggy and counter-intuitive.

Other Thoughts:

If you can find this processor in a different motherboard, from a different maker, go for it.

Do not buy from ECS, they did as poorly as one could have expected.

Also, this board does NOT support XP. It will work, kind of, but because the Kabini has no XP drivers from AMD, the iGPU is not support, making for a very awkward XP experience. It's essentially unusable on XP, but runs fine on Windows 8.1. I wish it were the other way around.

Manufacturer Response:

We are sorry to hear about the issues you have experienced with your motherboard.

For your and any others reference, support can also be reached by email or phone. See the contacts below and contacts are listed on each ECS product page on Newegg. For future reference, when filling out an online support request, required fields can be filled out with anything. For this motherboard the serial number is on a sticker on the side of the rear audio input stack.

If you are still having issues with your memory configuration, please feel free to contact us. We are here to help.

I or any of my team members here at technical support will be able to help you.
Our hours are Mon-Fri 9am-6pm PST.

Thank you,
Andy
Phone# 1-510-456-9836
Email: andy_K@ecsusa.com

External Link(s):

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  • Richard A.
  • Verified Owner
  • Owned For: 1 month to 1 year


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Home > 
Computer Hardware > 
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Embedded Solutions > 
ECS (EliteGroup) > 
Item#: N82E16813135363
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