Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Computers & Tablets > 
All Laptop Accessories > 
Internal SSDs > 
OCZ Technology > 
Item#: N82E16820227928

Pros:

Fast when worked. No frills drive

Cons:

red "panic mode" light on after 9 months of use. Tech support totally incompetent, but will respond withing 30 minutes to tell you you are out of warranty!! 6 month warranty is too short

Manufacturer Response:

Dear Valued Consumer,

I am very sorry to read your refurbished Vertex 2 developed an issue after 9 months of use. What you have been told by our tech support is correct - if we are unable to recover the drive remotely (we often can) the refurbished Vertex 2 does carry a 180 day warranty. If the warranty period has expired we cannot resolve the situation with a warranty replacement. The tech who helped you should have offered technical support, regardless of whether the product is eligible for a RMA. If this did not happen please contact us again.

Having to file a warranty claim is rare. If your next purchase has the requirement of a longer warranty, I recommend purchasing a new Vector 150 (5-year warranty period) or Vertex 460 (3-year warranty period). Full OCZ Storage Solutions Limited Warranty terms can be read using the link below.

Thank you very much for your puchase and I apologize for the sudden issues.

Sincerely,

OCZ Storage Solutions Support
www.ocz.com

External Link(s):

1 people found this review helpful. Did you? Yes Yes / No No

  • Steven P.
  • Verified Owner
  • Owned For: 1 month to 1 year


Home
Home > 
Computers & Tablets > 
All Laptop Accessories > 
Internal SSDs > 
OCZ Technology > 
Item#: N82E16820227928
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau