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Netgear Inc. > 
Item#: N82E16833122581
NETGEAR Nighthawk AC1900 Dual Band Wireless Gigabit Router (R7000)
  • AC1900: 600+1300 Mbps
  • First to market: 1GHz Dual Core Processor
  • 256MB RAM & 128MB Flash
  • 256 QAM Support for 2.4 GHz WiFi
  • USB 3.0
  • Beamforming+ improves range & performance
  • VPN Support
  • $229.99
  • $184.99
  • Save: $45.00 (20%)
  • Free Shipping (restrictions apply)

3 out of 5 eggs Good but not Great 02/25/2014

This review is from: NETGEAR Nighthawk AC1900 Dual Band Wireless Gigabit Router (R7000)

Pros:

Loads of features Fast Wifi. USB 3.0 support and very fast transfer speeds. Very Good GUI which is easily managed. Netgear maintains plenty of tutorials online for this specific device. Email Support is decent but not quick. Netgear also has a User forum available. VPN FTP and USB 3.0 Storage Capabilities. Free DNS domain name for static IP address.

Cons:

The Forum is not moderated by Netgear and email support is slow. User community is weak and so too is modded firmware (dd wrt). My major complaint and why I returned it after 30 days use is no android or IOS apps that support the built in VPN or FTP to access via smartphone. It's also lacking for guest account and password support for same.
WIFi range is poor. literally unusable at 40 ft from device with nothing but dry walled wood framed 2x4s walls for obstruction. In comparison my DIR 655 was better but not by much in terms of range. It was mounted in my office on a wall facing the rest of my home. Somehow at this price point I expected better.

Other Thoughts:

I bought this locally at Staples to make return easier if needed and I'm glad I did. VPN and FTP was easy to set up and Netgear gives you free domain DNS for a static IP albeit limited in terms of software and feature set to control it. They make it easy to setup and plenty of documentation for a novice but considering what you would use it for to lack Android and IOS support is a huge oversight. However reaching the VPN, FTP and USB attached storage from a windows laptop was easy enough to do and if that's all you need it for then you will not be disappointed.

Manufacturer Response:

Hi owcraftsman,

It sounds like you may have already returned the R7000, but we wanted to let you know that we stand behind the router and the community, and want our customers to be 100% happy with the R7000 experience! We are concerned about the WiFi range issue you reported, as the R7000 provides best in class signal penetration and range coverage. It's possible that there was a rare case of a hardware issue, and we would have been happy to help and troubleshoot directly with you.

Please get in touch with us at newegg@netgear.com if you have any further questions or concerns. We hope to earn your business in the future and we're here to help.

Regards,

NETGEAR Team

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  • Edward Y.
  • Owned For: 1 month to 1 year


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Netgear Inc. > 
Item#: N82E16833122581
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